Privacy Policy — Octavo Fuego

At Octavo Fuego we respect your privacy. This policy explains what data we collect, what we use it for, how we protect it and what your rights are, in accordance with Ley 1581 of 2012 of Colombia.

Data we collect

To manage your order we may collect: full name, identification document, shipping address, phone number and email address. Payment information is shared via WhatsApp for billing purposes and is not stored in our systems.

How we use your data

We use your data to manage purchases, coordinate shipping, answer questions and, if you expressly authorize it, send you news about products and ancestral medicine.

We do not sell your data

We do not sell, rent or share your personal data with third parties for commercial purposes. We only share it when required by law or with providers strictly necessary to deliver your order (for example, carriers).

Your rights

As a data subject you have the right to access, rectify, cancel and object to the processing of your data (ARCO rights). To exercise them, write to us at hola@octavofuego.com and we will indicate the next steps.

Cookies

The site currently does not use tracking cookies or third-party analytics. When we implement analytics tools, we will update this policy and inform you in a timely manner.

Contact

If you have questions about this policy or about the processing of your data, write to us at hola@octavofuego.com or via WhatsApp at +57 317 213 7932.